Thank you – the complimentary v5.0 upgrade request for your customer has been submitted.
You, along with the analyzer owner contact (and ship-to contact, if provided), will also receive an email confirmation, which will include your 5.0 Upgrade Request ID.
If you do not see the email confirmation within 5 minutes, please make sure to check your “junk / spam” folder.
A member of our Manufacturing Team will be in touch should additional information (e.g., serial number verification, etc.) be needed to process your request. If you have follow-up questions regarding the complimentary upgrade request, please send them to [email protected].