Audio Precision is proud to offer a limited three year warranty on its new products. Upgrades, used equipment, and cables have a one year warranty. Service is warranted for 90 days.
Warranty vs. Non-Warranty Service
Any instrument covered under a valid Audio Precision new product warranty—where the damage is not caused by owner misuse or abuse—is repaired free of charge. If the repair is made within a year of purchase, the unit will also receive an Accredited Calibration (Service B). If the unit is more than one year old, calibration is not included automatically, though it can be ordered at an extra charge.
It’s important to note that scheduled annual adjustments are specifically excluded from the Audio Precision warranty.
Instruments that are no longer covered under a valid Audio Precision warranty can be repaired at the factory provided they have not been designated “obsolete”. For the support status of any discontinued AP model, visit Discontinued Models. Typically, charges will not exceed the posted repair fees. The minimum service fee for all units is $250. In the event a module is non-repairable, Audio Precision will contact the customer before proceeding further. Please contact your local Sales Partner for current prices. Audio Precision warrants repair parts and labor for 90 days.