APx500 Audio Measurement Software Licensing FAQ


    • Q: Do I need to purchase APx500 audio measurement software?
    • A: Beginning with release 5.0, APx500 software must be purchased. As of June 10, 2020, version 6.0 is the current release of APx500 audio measurement software, and is shipping with all new APx audio analyzers.
    • Q: When I buy a new instrument, does that include a software license?
    • A: Yes, new instruments include a license for the current release with no change in base instrument price. Version 6.0 is the current release of APx500 audio measurement software, and is shipping with all new APx audio analyzers. New units also include one year of software maintenance, licensing that instrument for APx version 7.0 when it is released, as well as any minor releases that occur between versions 6.0 and 7.0. Release 6.0 is compatible with all analyzers in the APx500 Series, however an APx KeyBox is required to run v6.0 on Legacy APx analyzers.
    • Q: What is the difference between a software upgrade and a software maintenance contract?
    • A: A software upgrade purchases a license to upgrade a single APx analyzer to a specific version of software. Adding a software maintenance contract to the upgrade authorizes that same analyzer for the next major release at a discount (compared to upgrading at the time of the next major release).
    • Q: Does this mean I have to pay for technical support too?
    • A: We continue to provide professional, highly-capable technical support to our customers free-of-charge. Please see https://www.ap.com/contact-us/technical-support/ for additional information.